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Privacy Policy

This Privacy Policy explains how Larmila collects, uses, stores, and protects your personal information when you visit or make a purchase from our website (the “Site”). This policy is written in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Site, you agree to the collection and use of your information as described in this Privacy Policy, together with our Terms of Service.

Who We Are
Larmila is owned and operated by Clyne (Registration Number: 94969639; VAT Number: NL005121026B98), with a registered business address at Populierendreef 964, 2272 HV Voorburg, Netherlands.

Information We Collect
We may collect the following types of personal information:

  • Contact details such as name, email address, phone number, and shipping address
  • Order and transaction information, including products purchased and order history
  • Payment-related information (processed securely by third-party payment providers)
  • Communications you send to us, such as emails or contact form submissions
  • Technical data such as IP address, browser type, device information, and usage data

How We Use Your Information
Your personal data may be used for the following purposes:

  • To process and fulfil orders and provide customer support
  • To communicate with you regarding your orders or enquiries
  • To improve our website, products, and services
  • To prevent fraud, misuse, or unauthorised activity
  • To comply with legal and regulatory obligations

Legal Bases for Processing
We process personal data only where permitted under UK GDPR. This includes processing that is necessary to:

  • Perform a contract with you (such as fulfilling an order)
  • Comply with a legal obligation
  • Pursue our legitimate business interests, where those interests do not override your rights
  • Act based on your consent, where required

Shopify’s Role and Their Privacy & Terms
Our online store is hosted on Shopify Inc. Shopify provides the e-commerce platform that enables us to sell products and process customer orders. You can review Shopify’s own privacy practices and terms at the following links:

Shopify is responsible for certain aspects of your data processing as described in their policies (such as storing and securing your data on their servers). We encourage you to review Shopify’s policies to understand how they handle personal data as a data processor when you interact with our Site.

Payment Information
Payments made on our Site are processed securely through trusted third-party payment providers. We do not store full payment card details on our servers. These providers handle your information in accordance with their own privacy and security practices.

Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to ensure proper functionality, improve user experience, and analyse Site performance. You can manage or disable cookies through your browser settings. For information on cookies used by Shopify, see the Shopify Cookie Policy.

Sharing and Disclosure of Your Information
We may share your personal data only when necessary, including with:

  • Service providers such as payment processors, hosting providers, and delivery partners
  • Legal or regulatory authorities, when required by law

We do not sell, rent, or trade your personal information to third parties.

International Data Transfers
Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.

Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce our agreements.

Your Rights
Under UK data protection law, you have certain rights regarding your personal data, including:

  • The right to access your personal data
  • The right to request correction of inaccurate data
  • The right to request erasure of your data, where applicable
  • The right to restrict or object to certain processing activities
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

Security
We implement appropriate technical and organisational measures, including SSL encryption, to protect your personal data against unauthorised access, loss, misuse, or alteration.

Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal data on their platforms.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. The latest version will be published on this page and will apply from the date of publication.

Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact our support team during our customer support hours.